Customer Service


At Keith's Power Equipment Inc., we feel the customer is our greatest asset.  We know the customer can get comparable equipment at  the "big box stores", so we at Keith's are committed to proving that we can make the difference in customer service.  

  1. Full Service - Our service department has factory trained technicians that treat the customers equipment as if it was their own.  They attend many training schools every year and are required to read all service bulletins that the manufacturers send us.

  2. Tools - We have special tools including state of the art equipment lifts, tire changers, presses, air tools, manuals, and hand tools to make the job quicker and easier for the technician.  The end result, YOU pay less!

  3. Parts - We have one of the largest selections of certified parts from many manufacturers.  In the event that we don't have what you need, our on-line ordering system gets the parts shipped within hours in most cases. You can also use our on-line parts ordering form to have us look up the parts you need so we can have them ready and notify you.  Toro owners can even look up their parts on-line.  Just click here

  4. Customer Service - Our friendly staff has over 50 years of combined experience in the outdoor power equipment industry so that when you have a question about your equipment they will probably have the answer, unlike the "big box stores".   If  you have a question about equipment purchased from us, e-mail it to us and we will respond as soon as we can.